Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.

Vendor Onboarding

Prospect would like a vendor onboarding component in PRA that would help with the vendor setup

  • Guest
  • Aug 6 2019
  • Planned
  • Attach files
  • Guest commented
    23 Jul, 2020 06:14pm

    Retail customer would like to use PRA to allow vendors to access PLCs on industrial control devices within their warehouses. However, the retails does not know the name of the vendor tech in advance (pooled support model) plus they cannot use generic accounts due to audit/compliance requirements. Using the External Invite feature to bring the vendor in for escorted access is not an option because the IT dept is not 24x7 and the warehouse staff is not savvy enough to launch sessions.

    Customer would like to see a just in time vendor provisioning feature for a vendor tech to be able to request/create a PRA account in real time; with some type of verification mechanism.

    Customer is open to discussing their use cases.