Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


History Chat in Representative Console

With COVID-19 our entire company has move to a WFH model. The Representative Console Chat is failing to work for us outside of the office. Messages are being lost because there is no history.

Spotty Internet/WiFi will cause the client to reconnect, clearing the chat log. Users in our company are missing messages because of this.

  • Guest
  • Mar 30 2020
  • Under evaluation
  • Attach files
  • Admin
    Duane Simms commented
    10 Jun, 2020 01:10pm

    How long would you want data to be cached if this was enabled? Would this be configurable per team or locked to the global settings?