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33 Vote

Ability to change Display Name for SAML Authenticated users

We have our users setup with SAML Auth and we don't have a way to customize external "Display Names" at all. Even in SAML attributes, there is no way to show just the "initials" of the name as such. We can either show complete name or just the "First Name" or "Last Name", and nothing else.

  • Guest
  • Apr 5 2019
  • Under evaluation
  • Attach files
  • Guest commented
    9 Apr 05:27pm

    100% agree with this.
    We should be at a stage where we can put {firstname} last initial

  • Guest commented
    28 Oct, 2020 03:02pm

    Before using SAML authenticated users, we allowed our employees to set their publicly displayed name to their first name and last initial to protect their identity. Please consider this as one of the options for displaying the employee's name.

  • Guest commented
    28 Oct, 2020 03:43am

    i dont get it why its not possible to just display name according to user. i feel thats our choice to display my name on that portal. If i can not choose it according to my choice i dont want it display anything, instead use employee code.

  • Guest commented
    9 Jun, 2020 09:03pm

    We could at least offer some options - to show just first (or few) characters of the First and/or Last Name, or some other option/variable, in case we do not want to offer a free hand in editing the name. Furthermore, the rights could be kept with just the Admin, if needed. We don't necessarily need to provide that right in hands of the agent/user themselves.

  • Guest commented
    10 Jan, 2020 06:05pm

    This could be a security concern for some Reps if they are not able to change their Public Display name to protect their identity.