Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Disable Chat - One-off by rep

Would like to be able to allow the support representative to disable the chat interface in lieu of another instant messenger interface where the conversation started.

Users think it is necessary to abandon the original contact and start typing into the remote support window, thus separating the entire transcript.

This makes it more complicated when attempting to copy the entire conversation into a ticket.

  • Guest
  • Jul 9 2020
  • Future consideration
  • Attach files