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12 Vote

Export button in Rep Console Restrictions and Control

It's a huge security risk in some environments to have the ability to mass export thousands of jump client detailed information (hostnames, user names, private IPs) via a simple "Export" button in the Rep Console.


Please give your Bomgar Remote Support customer the ability to either disable this "Export" button or a way to restrict who can use it.


For management and tracking purposes, it would be great to also have the ability to track who has used this mass Export button in the Rep Console previously. 

  • Guest
  • Feb 20 2019
  • Under evaluation
  • Attach files
  • Guest commented
    15 Aug, 2019 12:56pm

    Due to Data protection and GDPR perspective, it is important to have control on "Export" feature, we should be able to restrict the usage of this feature.

  • Guest commented
    21 May, 2019 09:02pm

    there should definitely be a way to control this.  either from a user group level or otherwise for these exact purposes/reasons.