Product Ideas Portal

Got an idea for a new feature? Maybe a tweak to make something work even better? Wish there was an integration with another product to make you even more productive? You've come to the right place.

The Product Ideas Portal lets you submit whatever product feedback you have, good, bad, ugly, and anywhere between.

Want to stay anonymous? Don't worry, no email address or name fields are shared on the public portal. You can create an account which lets you vote on other people's ideas and receive updates when your idea's status changes.

To learn more about how an idea becomes a feature, check out this infographic.


Repeat alert sound as a conversation enters the Chat queue

Adding a checkbox to the Bomgar admin console to enable the alert sound to run in a loop until a supporter "takes" the chat, will make sure non of the supporters miss the short alert sound that is corrently set as the default alert sound

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Nov 26 2020
  • Future consideration
  • Attach files